How to make ZUKU Payments in Kenya

In this article, learn how to pay the ZUKU bill through M-Pesa.

ZUKU payment can be made through either Mobile money or the bank and online via the ZUKU website.

ZUKU was established under Wananchi Group to make home entertainment and communication services accessible to a rapidly growing African middle class. Wananchi Group is a leading business that provides affordable entertainment and connectivity for several countries across Sub-Saharan Africa.

In addition to phone and internet connection through Zuku fiber, Zuku Satellite provides digital TV content for millions of Kenyan households.

How to pay Zuku via M -Pesa Paybill

Payments for ZUKU subscription through Mpesa Paybill numbers.

  1. Mpesa payments use business number 320320 for TV and Internet service
  2. Mpesa payments use business number 320321 for Phone Airtime
  3. Airtel Money payments use the Nickname ZUKUCATV for TV and Internet service
  4. Airtel Money payments use the Nickname ZUKUVOICE for Phone Airtime

For support queries

Email: [email protected] or call;
Landline:020-5205205
Safaricom: 0719028200
Airtel: 0732132200.

Zuku Payment for Fiber

Steps:

  • Access the Mpesa menu on your phone
  • Select Paybill and enter business number 320320
  • Enter your ZUKU account number
  • proceed to complete your payment
  • You will receive an SMS confirming the payments. It takes about 10 mins for your payment to appear in your ZUKU account.

To pay via Airtel Money.

  • Go to the Airtel money option on your phone and select the make payments option.
  • Select Paybill followed by the “OTHER” option
  • Enter the business name as ZUKUCATV
  • Follow the system prompts to complete your payment
  • For Reference, enter your ZUKU account number.
  • You will receive an SMS and an email confirming the payments
  • Payment will reflect on your Zuku account within 15 minutes

ZUKU Payment for Fiber Phone Airtime

Steps

  • On your Mpesa menu, select the Paybill option and enter business number 320321
  • Enter your ZUKU account number under the “Account number option
  • Follow the system prompts to complete your payment
  • You will receive an SMS confirming the payments. Payments take 2hrs on your ZUKU account

ZUKU Paybill number for Satellite TV

Steps

  • Access the Mpesa menu on your phone
  • Select Paybill and enter business number220220
  • Enter your ZUKU account number
  • proceed to complete your payment
  • You will receive an SMS confirming the payments. It takes about 15 mins for your payment to appear in your ZUKU account.

Zuku Paybill Number Customer Care Contacts

For Zuku Satellite TV

Landline – 020 520 0025/020 3610 000
Mobile – +254 703 010 000
[email protected]

Zuku Fiber

Landline – 020 5205 205
Mobile: 0732132200 / 0719028200
[email protected]

Anne Katana
Anne Katana
Anne is a student of history. She enjoys sharing her passion and experiences with people through blogging. She started this blog to educate and inspire people globally.

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