HomeTechnologyHow to Unbind...

How to Unbind HikVision Device from Any Account

Here is how to unbind the HikVision device from a lost/another Hik-Connect account. As you all know, the Hik-connect version only allows one device per account.

But what if you have switched or lost your phone and you can’t remember the login details for your HIK account?

Follow the below steps to unbind your device.

How to Unbind HikVision device from any account

You can use three ways to unbind your device from any HikVision app (IVMS or Hik-Connect).

Let’s start by showing you the most straightforward and shortest method.

Unbind device via Local GUI

It is now possible to unbind your device via the Local GUI. However, this method requires the latest device firmware with GUI4.0 and above.

How to Unbind Hikvision device via Sadp tool

  • First, go to Google.com, search, download, and install Sadp on your PC.
  • Next, ensure that your laptop and your device (DVR/NVR) are connected in the same network(same subnet)
  • Open Sadp and search for your device in the network.
  • Next, select the camera/recorder by checking the box next to it on the right-hand side.
  • Last but not least, click on the “unbind” button on top of sadp.
  • Enter the Administrator password and Verification code generated as shown in the image below.

Unbind HikVision device

Via Hik-Connect App


  • Download and install the Hik-Connect App of V4.2.0 or above from the Hikvision app store.
  • Login to your account and delete the device. Simple ha? What if it’s a new user? proceed to the next step
  • Register your account by following the user prompts on the app.
  • Ensure that the recorder/camera and your mobile phone are connected to the same network with the app installed.
  • On the Hik-Connect app, tap the ADD icon to add the recorder/camera you wish to view.
  • Add your camera/recorder by scanning the device’s QR code on the device’s box or manually inputting the device serial number.
  • A message and an Unbind button will pop up on the app.
  • Click on the unbind button to continue.
  • Lastly, enter the Administration password followed by the verification code of your recorder, and then tap finish to unbind the device.
Tim Jumah
Tim Jumah
Tim is a journalist currently blogging at nasonga.com. He loves music and art and has an eye for detail that often helps him spot the best stories before anyone else does!


Continue reading

How to Save Money When Building Your Website in Kenya

Building your website for your business is not easy because it requires many financial resources to get the job done. This is because many processes are involved in making your website, and you must ensure everything is done perfectly. Before...

Tips for a Safer Online Shopping Experience

This article will look at some tips for a safer online shopping experience.It's incredible how much we now rely on the internet to find almost anything. But this convenience has a dark side: hackers and identity thieves can get...

Top 28 Fintech Companies in Kenya in 2022

We live in a digital world where information is stored in cyberspace. This space has made it easy for many companies to make it big based on the Internet. Kenya is no exception; several Fintech Companies in Kenya have...

How to Turn Off Comments When Watching Instagram Live.

It is now easy to turn off comments when watching Instagram Live. Facebook recently and secretly brought back this feature. This feature is helpful in many ways. When watching Instagram Live, the comments and notifications can be annoying and distracting. Also,...