PesaPap Loan App Guide 2021

PesaPap Loan App is an online banking platform for Family Bank. This application was developed to ease the banking processes for customers.

With the PesaPap app, customers can carry out transactions from their bank accounts at the comfort of their smartphones. The app, which is available in all the versions, Android, Windows, iOS, and Blackberry, allows one to pay bills such as Water and Power bills directly from their account.

However, having the app does not require one to have a physical banking account with Family Bank. The app once you have registered, you will have a virtual account with your mobile phone number as the wallet number. The app also has a segment where one can request a loan from the bank.

In this article, you will learn the step-by-step procedures of registering, applying, and requesting a loan using the PesaPap app.

Registering on the PesaPap Loan App

To register, first, you need to download and install the PesaPap app on your device. Here is the procedure for downloading the app.

  • Go to google play store.
  • Type “PesaPap” in the search box
  • Once the app is found, click the install button

After installing the app, you will have to create a user account. This is where you will be conducting your transactions. Follow this procedure when registering.

  • Open the PesaPap app on your device
  • Select Open wallet account
  • Set your m-pin
  • Once all the other details are verified, your account becomes active instantly.

Take note that the wallet number is the same as your mobile phone number.

Borrowing from PesaPap Loan App

Once you complete the registration process, the app will analyze your credit records and other parameters to determine the amount of loan you qualify to apply for. To apply for a loan, follow the steps illustrated below.

  • Open the PesaPap App
  • Log in to the PesaPap App
  • Select PesaPap wallet
  • Select My loans
  • Check for your loan limit. (This is the maximum amount of money you can borrow)
  • Select Request Loan
  • Enter the amount you want. (This amount should either be equal to or less than your loan limit)
  • Submit

Once the application has been processed and the loan approved, the money will be sent to your PesaPap wallet instantly. You will have to withdraw the funds to your Mpesa account if you want to transact offline, or you can directly use the money to pay for the bill from the wallet.

The procedure of withdrawing money to the Mpesa account is outlined below.

How to withdraw money to Mpesa from PesaPap App

  • Open the PesaPap App
  • Log in to your wallet account
  • Select Mpesa
  • Select from Family Bank to Mpesa
  • Select to own mobile
  • Enter your wallet account number as the source
  • Enter amount
  • submit

The request will be instantly processed and money sent to your Mpesa account, ready for whatever use you wanted it for.

You need to repay the loan on time to avoid a negative credit report by the CRB. Also, repaying the loan on time contributes to increasing your loan limit. This implies that the more you borrow and repay, the bigger the loan you can get.

How to repay a PesaPap App loan

  • Open PesaPap app
  • Log in to your wallet account
  • Select PesaPap wallet
  • Select My loans
  • Select repay loan
  • Choose source (Loan account)
  • Choose the amount to repay (partial or full)
  • Proceed

The amount selected will be deducted from your wallet to repay the loan. If your PesaPap wallet is empty, you can transfer money from your Family Bank account into the wallet. For those who do not have a Family Bank account, you can deposit the funds directly into your wallet through Mpesa.

Depositing money to PesaPap wallet from Mpesa

  • Go to the Mpesa menu
  • Select Lipa Na Mpesa
  • Select PayBill
  • Enter 222111 as PayBill number
  • Enter account number (Enter your mobile phone number in this format +2547…)
  • Enter amount
  • Enter pin, then press okay.

I have given you all the information you need to register and request a loan and repay the loan from the PesaPap Loan app. This now puts you at Liberty to use the app whenever the need arises. When you have technical questions concerning your PesaPap account, visit any family Bank branch near you or call them on 0703095445.

Anne Katana
I am from the Kenyan Coast and currently in Nairobi. I studied history, and now I do blogging for a living. I like to share my passion for Kenya and my experiences with other people in Kenya and abroad. So welcome to Nasonga (I am Moving).



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