How to Unbind a Hikvision Device: A Practical Guide

Introduction

Hikvision devices can be bound to cloud accounts and local networks. Unbinding removes access for a previous owner or from a device you’re moving to a new account.

When you might want to unbind

• Ownership transfer
• Device no longer in use
• Replacing with a new account
• Privacy or security concerns

Before you start

• Gather device details: model, serial number, MAC, current app accounts.
• Ensure you have admin access to the account or NVR.
• Consider backup if needed; unbinding doesn't always erase device data.

Make sure you have admin access

You’ll typically need the primary administrator password for the app or NVR interface.

Note about factory resets

Factory reset erases settings; you may still need to reconfigure the device for a new owner.

Unbinding from Hik-Connect app

1. Open the Hik-Connect app and sign in.
2. Go to Device List (Devices).
3. Tap the device you want to unbind.
4. Look for options such as "Delete from account" or "Unbind" or "Remove device". Confirm the action.
5. After unbinding, remove the device from cloud access if prompted.

If you don’t see an unbind option, you may need to remove the device from the account by deleting it, or unbinding via the NVR.

Unbinding from iVMS-4200

1. Open iVMS-4200 and log in.
2. Device Management > Device List > select the device.
3. Click "Delete" or "Remove" and confirm.
4. If the device is bound to an NVR, unbind or reconfigure the NVR accordingly.

Unbinding from a DVR/NVR

1. Log into the NVR/DVR’s web interface or local menu.
2. Go to Camera Management or Device Management.
3. Select the camera to remove and delete/unbind.
4. If the camera is bound to cloud, also unbind from the cloud account separately.

Factory reset as last resort

If you cannot unbind via apps or NVR:

• Perform a factory reset on the camera/NVR.
• Steps vary by model: find the reset button or the menu path; hold for 10-15 seconds.
• Note this erases settings and requires reconfiguration on the new owner’s side.

Security considerations

• After unbinding, ensure the device is not accessible by the old account.
• Update passwords and enable two-factor authentication on your Hikvision account.
• Remove device from any shared access lists.

Troubleshooting and tips

• Ensure firmware is up to date; UI paths can vary by version.
• If the device doesn’t appear in the app, check network connectivity or cloud registration status.
• If you still can’t unbind, contact Hikvision support with device details.

Conclusion

Unbinding a Hikvision device is a straightforward process when you have the right access and identify the correct interface. If in doubt, consult the manual or reach out to support for model-specific steps.